9dots Wiki.
Begriffslexikon
für Hotellerie & Systemwelt.
Was heißt nochmal PMS? Was macht ein Channel-Manager – und was bedeutet eigentlich Access-Management? Im 9dots Wiki erklären wir Dir alle wichtigen Begriffe aus IT, Digitalisierung und Hotelbetrieb – einfach, klar und praxisnah.
Für alle, die lieber verstehen als raten.
Suche:
Clear
a
- Add-ons
- Application Programming Interface
- Ausschreibungsprozess
- Average Daily Rate
- Average Length of Stay
- Average Rate Index
- Average Room Rate
b
- Back Office
- Belegungsrate
- Benchmarking
- Betriebswirtschaftliche Auswertung
- Bewertungswidgets
- Booking Pace
- Booking Share
- Brand Management
- Budgetierung
- Business Intelligence Tool
c
- Cashflow Management
- Central Reservation System
- Channel-Manager
- Check-in
- Check-out
- Cloud-Dokumentenservice
- Cloud-Services
- Cluster Sales
- Clusteranalyse
- CO₂-Footprint
- Compliance
- Compound Annual Growth Rate
- Content Management System
- Content Marketing
- Conversion Rate
- Conversion Tracking
- Corporate Rate
- Credit-System
- CRM-Retargeting
- Customer Relationship Management
- Customer Relationship Management System
d
- Dashboard
- Data Flow Diagram
- Data Lake
- Datenmanagement
- Datenmigration
- Datenschutz-Grundverordnung
- Debitoren
- Deep Dive Analyse
- Digitale Schlüssel
- Digitalisierungsgrad
e
- E-Mail-Marketing
- Early Check-in
- Earnings Before Interest and Taxes
- Earnings Before Interest, Taxes, Depreciation and Amortization
- Employee Net Promoter Score
- Energie Basis Paket
- Energie-Monitoring
- Energieverbrauchsdaten
- Enterprise Resource Planning
- Environmental, Social, Governance
f
- Facility Management
- Feedbackbogen
- Feedbacksystem
- Flow Through
- Forecasting
- Front Office
- Frühstücksservice
- Full-Time Equivalent
- Furniture, Fixtures & Equipment
g
- Gästebewertungen
- Gästekommunikation
- Gästeprofil
- Gemeinwohlbilanz
- Global Distribution System
- Green Globe
- Green Key
- GreenSign-Zertifikat
- Gross Operating Profit
- Gross Operating Profit Margin
h
- Hotel-Analyse
- Hotel-Datenblatt
- Housekeeping
- Human Resources
- Human Resources-Software
i
- Integration
- Integration von Systemen
- Inventarmanagement
k
- Kabelloser Internetzugang
- Key Performance Indicator
- Kompetenzmatrix
- Kreditoren
l
- Lagerverwaltung
- Late Check-out
- Lead Funnel
- Lieferantenmanagement
m
- Markenunterlagen
- Market Penetration Index
- Marktanalyse
- Master Data Management
- Meetings, Incentives, Conventions, Exhibitions
- Metasearch
- Microsoft 365
- Mitarbeitendenbindung
- Mitarbeitendenschutz
n
- Nachhaltige Lieferkette
- Net Operating Profit
- Net Promoter Score
o
- Omnichannel-Kommunikation
- Onboarding
- Onboardingphase
- Online Travel Agency
- Operating Supplies & Equipment
p
- Paketangebot
- Payment Gateway
- Payment Processing
- Payroll
- PCI DSS
- Point of Sale
- Point of Sale-Kassensystem
- Postverwaltung
- Premium-Analyse
- Procurement
- Profit & Loss
- Property Management System
- Prozessautomatisierung
q
- Qualitätsmanagement
r
- Rate-Parität
- Rate Shopper
- Readiness Report
- Recruiting Funnel
- Renovierungsconsulting
- Reputation Score
- Ressourcenverbrauch
- Return on Investment
- Return-on-Investment-Rechner
- Revenue Generation Index
- Revenue Management System
- Revenue per Available Room
- RFID-Tracking
s
- Schichtplanung
- Schneller Check-in
- Schulungsplan
- Search Engine Advertising
- Search Engine Optimization
- Segmentierung
- Self Check-in Terminal
- Standard Operating Procedure
- Standardisierte Warenkörbe
- Systembrüche
- Systemintegration
t
- Transformationsprozess
- Trigger-basiertes Marketing
u
- Uniform System of Accounts for the Lodging Industry
- Universally Unique Identifier
- Upselling
- User Interface
v
- Vertragslaufzeit
- Voucher-System
w
- Wäschekosten je Gast
- Welcome Desk
y
- Yield Management
z
- Zählerstandserfassung
- Zentrale Beschaffung
- Zielgruppenanalyse
- Zimmerkategorie
- Zimmerpräferenz
