Our mission:
Making hotels fit for the future.

You are hotel operators out of passion, conviction, and tradition. We want to save medium-sized hotels and make them fit for the future. That will take technologies that do the heavy lifting, not worsen the workload.

9OS is the foundation: digital, efficient, and on an equal footing.

Who we are.

From an SME.
For SMEs

9dots is a medium-sized German company that was founded by brothers Martin, Sebastian, and Thomas Kemmer, along with Daniela Schade. Our goal is to make the unique hotel management concept originally developed for our Hey Lou HOTELS group available to other hotels.

9dots. Founded out of conviction. Intended for you.

9dots Logo
Owners
Hotel manager
Consulting
People
Distribution
Facility Management
Real estate
IT experts
Sustainability
Customer management
Marketing
Infrastructure
Controlling
Shopping
Owners
Hotel manager
Consulting
People
Distribution
Facility Management
Real estate
IT experts
Sustainability
Customer management
Marketing
Infrastructure
Controlling
Shopping
What makes us different.

At home in the hotel business.
Grown with technology.
Committed to change in the industry.

We are hotel owners and operators and IT experts with a clear mission: not only to integrate artificial intelligence, but to put it to good use. 9OS is the first truly holistic hotel operating system – from first-hand experience, across all areas, modular and intelligently networked.

The result is a platform with the potential to propel individual hotels into the future.

Our history

Milestones and successes.

The road to 9dots was a process of experiences, decisions, and courageous steps. From our first hotel to our own platform, our history shows how experience in business gave rise to systemic innovation.
Here is an overview of major milestones:

2010

Acquisition of 5 franchised hotels

2012

Acquisition of additional franchised hotels

2016

Foundation of Place Value GmbH

2017

Beginning of our transformation to a digital, paperless company

2019

All systems moved to the cloud

2022

Beginning of our departure from franchise concepts

2023

Reconceptualization and repositioning of our existing hotels

2024

Launch of the Hey Lou HOTELS brand
Franchise or solution partner

Whatever your plan is:
We are prepared.

You want a powerful system without having to give up your hotel’s identity? Or maybe you’re looking for an innovative concept with a strong brand that’s a perfect fit for you?

With 9dots, both are possible. You decide!

Keep your brand. Use our system.

Turn your hotel into more. With Hey Lou HOTELS.

The story of our name

9dots.
More than nine points.
A mindset.

The name 9dots comes from the nine dots puzzle, where the task is to connect nine points arranged in a square without lifting the pen. The solution is only possible if you think (way, way) outside the box. That is precisely our approach: Rethinking the status quo. Networked. Holistic. And beyond standardized solutions.

Starte jetzt Deine 9dots Hotel-Analyse.

Dein erster Schritt in Richtung Transformation und Zukunftsfähigkeit.
  • Stelle Dein Hotel auf den Prüfstand.

  • Qualifiziere Dich für Deine individuelle 9dots Lösung.

  • Entdecke, wo Dein Hotel noch effizienter, digitaler und zukunftsfähiger werden kann.

Hotel-Analyse