Imagine that running
a hotel started
feeling good again.
Discover 9OS. The revolutionary
hotel operating system from 9dots.
Our solutions
Two paths. One goal:
a future-proof hotel business.
You want a powerful system without having to give up your hotel’s identity? Or maybe you’re looking for an innovative concept with a strong brand that’s a perfect fit for you? With 9dots, both are possible – you decide!
Either way, you get: access to systems and tools that normally only major chains have. Digital processes, clear structures, and complete control. Modular, efficient, and built from first-hand experience.
9dots. Your hotel. Your future. Our solution.
Who we are.
9dots. We are reinventing the hotel business –
because we understand it.
We are hotel operators, entrepreneurs, and IT experts. Because we understand the ins and outs of running a hotel, we developed a system that really works – with stable processes and reliable technology. The industry is struggling with staffing shortages, rising costs, and aging IT. We believe that digitalization is not the problem – it is the solution. Our vision is a hotel business with seamless, profitable processes so you can go back to focusing on what really matters: being a host.
9dots. Freedom through efficiency.
Our partners
More than 100 systems,
perfectly integrated.
No more system disruptions, friction losses, and siloed solutions. 9OS gives you access to technologies that are normally only used by major hotel groups. Fully integrated. Operationally stable. Ready for the hotel day-to-day.
9OS from 9dots. Your interface with the future.
What people are saying about 9OS.
“Intuition isn’t enough: If you want to run a profitable business, you need reliable data. That is exactly what 9OS gives us.”
Martin Kemmer,
Founder and CEO
“Transformation is not a cakewalk, but it pays off. 9OS not only digitalized our processes, it made them more personal.”
Daniela Schade,
CEO
“We were there from the beginning and helped develop 9OS – because we knew the vulnerabilities. Today we know what really works.”
Imke Schäfer,
Leiterin Digitales Marketing & CRM
“With 9OS, we created a system that takes the load off our backs – so that we can focus on what really matters: our guests.”
Sebastian Fissenewert,
Head of Operations
“From an SME for SMEs – it’s not a cliché, it’s our DNA. 9OS was born out of the very challenges that we ourselves face every day.”
Daniela Schade,
CEO
“We now have access to tools that are normally only used by international chains – and with a flexibility that’s a perfect fit for us.”
Oliver Göcking,
Head of Revenue & Systems
“9OS is more than a system – it is our digital backbone. It anticipates processes, does the heavy lifting, and lets us return to being hosts.”
Front office team member
“Digitalization on an equal footing: 9OS makes processes simpler, not more complicated. Which is exactly what we need as a medium-sized hotel.”
Management of a partner hotel
Stimmen zu 9OS
What makes us different
Collaborative. Future-oriented.
And holistic in every sense.
What drives us is more than technology. We take a holistic approach to the hotel business – from the digital infrastructure to the guest journey, from the revenue model to the team day-to-day. We are not just another provider – we are a real partner: close, transparent, involved. We are not only a system developer – we are a user and a consultant. And we’re honest: 9OS isn’t right for every hotel. But when it is, it changes everything.
9dots. Join the revolution.
